About Us About Us Responsible Recycler Payment & Shipping Contact US Returns About Us Energy Electronics is Americas premier distributor of corporate communications devices. Founded in 2014， weve quickly grown to become one of the USs leading sources for corporate logistic solutions. Weve perfected a streamlined system of operations that enables us to move products quickly and efficiently. Our quality of service has helped us cultivate relationships with some of the biggest manufacturers in the business， and we leverage our connections to directly benefit our customers. At Energy Electronics， its all about providing personalized service and increasing productivity. Our ability to deliver precise and expedited results is just one reason why we continue to grow 50% year on year. Responsible Recycler Responsible Recycler Buying a pre-owned unit is good for the environment by reducing landfill waste. As a responsible recycling company， we stand for protecting our environment with responsible recycling practices with the reuse of certified pre-owned Hardware. As an R2 and RIOS Certified company， we guarantee what we sell， and we can assure you that our future will be enlightened and grateful for our conservation efforts. Payment & Shipping Payment & Shipping We accept all eBay-approved payment methods. We offer free shipping to the entire U.S.A. All items are shipped the same day from cleared payment and most deliveries will take place within 4 days of the order being placed.A tracking number will be provided on eBay. Shipped via USPS or FedEx (depending on location and package weight)Faster shipping is usually available for an extra charge to get it in 2-3 business days or to get it by the next business day.Our cut-off times for same-day shipping are 2 pm EST from Monday to Thursday and 12 pm (noon) on Fridays. Shipping does not happen on legal and religious holidays， but that will be noted. Contact US Contact US If you have questions about a product， return policy， or have an issue with your item， please dont hesitate to contact us through eBay messages. We typically respond same business day. Returns Returns All returns must include the following or they will be rejected and returned to you at your cost:1. Product purchased from Energy Electronics LLC2. Original Condition， no physical damage (exclude damages sustained during transportation) no security pin or lock code.3. All accessories， manuals， etc.3. Original UPC/serial# intact on product and retail package (Proof of Purchase)4. Valid RMA number obtained from website or customer service for the correct product and order Additional Return Requirements and Policy:1. An RMA number must be requested within thirty (30) calendar days of the delivery date. The shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on returns. In the event an item is sold without a shipping charge， Energy Electronics LLC will refund the amount of sale.2. All returns with missing part(s) (including， but not limited to， accessories， manuals， materials， and original packaging) will not be processed until the part is received.3. Customer is responsible for return shipping expenses unless otherwise explicitly stated on the product. Replacements will be shipped at our expense.4. Customers are required to ship the return products with sufficient shipping packaging and void fill material inside to prevent the product from being physically damaged during return transportation. The Customer is responsible for any loss and damages in return shipping.5. Refunds will be issued within 2 - 3 business days after our warehouse receives， inspects， and processes your return. Energy Electronics LLC will refund back to your original method of payment. Powered by Frooition Frooition | No-js Template | eBay design， eBay store design， eBay shop design， eBay template design， eBay listing design (ver:froo_no_js)